To ensure a smooth and reliable delivery experience, please read the following shipping terms carefully before placing your order:

1. Address Verification

Please double-check your shipping address before confirming your order. If the courier’s tracking shows the package as “delivered” to the address you provided, but you did not receive it, you must contact the courier company directly to obtain proof of delivery error. Only with this proof can we file a claim on your behalf and process a refund or reshipment.

2. Incorrect Address Provided

If the address you provided is incorrect and the package has been delivered, we regret that we will be unable to file a claim or offer a refund. In such cases, please contact the logistics company to attempt recovery of the package.

3. Address Changes

You may request an address change within 24 hours of placing your order. If you notice any errors, please contact us immediately. Once the order has been shipped, the shipping address cannot be modified, and we will not be responsible for any delivery issues resulting from incorrect information.

4. Customer Responsibility

It is your sole responsibility to ensure the accuracy and completeness of the shipping address provided. We strongly advise reviewing your information thoroughly to avoid any inconvenience or delays.

⸻

Thank you for your understanding and cooperation.
If you have any questions, feel free to reach out to our support team at any time.